Sports & Events
Elevate the Fan Experience
Transform casual attendees into passionate fans with AI-powered marketing automation that drives engagement, ticket sales, and lifetime value.
The Complexities of Youth Sports Marketing
Why Youth Sports Operations Demand Custom Solutions
Managing Multi-Venue, Multi-Program Revenue at Scale
Sports marketing isn't about filling single stadiums—it's about coordinating sales across hundreds of programs, managing facility capacity for multiple locations, tracking participant lodging needs for multi-day tournaments, and attributing revenue across complex, months-long customer journeys. Traditional marketing platforms are built for businesses with fixed product and service models. They can't handle the operational reality of sports: variable pricing, capacity management, compliance requirements for youth participant data, and attribution challenges where a customer might purchase multiple times across various programs.
Factua addresses these challenges through custom infrastructure. We build data integrations that connect registration systems, facility management platforms, CRM tools, and marketing channels into unified reporting that shows exactly which marketing efforts drive which registrations. We create automated workflows for capacity alerts, lodging coordination, and compliance tracking. We develop custom datasets—like geocoded databases of every baseball facility in high-income ZIP codes for retargeting—that enable precision targeting. The result is marketing operations that scale with organizational complexity rather than breaking under it.
Powering Growth for the Largest Youth Sports Organization in the U.S.
Ripken Baseball: Custom Infrastructure for Multi-Venue Operations
Building Marketing Systems That Handle Enterprise Complexity
The largest youth sports organization in the U.S., a Factua client, operates multiple facilities, and business entities focused on teams and players across multiple different sports. This requires managing registrations across multiple states, coordinating tournaments at world-class venues, and serving hundreds of thousands of young athletes annually. Factua serves as their marketing technology partner, building and maintaining custom infrastructure that traditional platforms can't provide. Our work includes sales and revenue reports and custom-built 1:1 marketing-to-sales attribution systems that connect every registration back to its originating marketing touchpoint, enabling accurate ROI measurement across campaigns.
Operationally, Factua automates critical workflows that previously required manual intervention: capacity alerts that notify sales teams when programs approach limits, multi-email lodging automation customized by tournament site, compliance tracking for youth participant data, and lead scoring systems that prioritize the highest-value registration opportunities. We manage the entire marketing technology ecosystem—from League Apps data integrations to vendor partnerships with specialized sports marketing platforms. When the organization needed to improve Player Model conversion rates, we rebuilt landing pages with tracking and CRM integration. When they needed marketing datasets for retargeting, we geocoded every baseball facility in their trade area. This isn't consulting—it's ongoing operational partnership where Factua functions as an extension of their marketing technology team, solving problems as they arise and building infrastructure that scales with growth.

Capabilities
Built for Sports
Fan Engagement
Build deeper connections with fans through personalized content, offers, and experiences tailored to their interests.
Ticket Revenue
Optimize ticket sales with dynamic pricing recommendations and targeted campaigns for season passes and single games.
Merchandise Sales
Drive e-commerce revenue with personalized product recommendations and automated abandoned cart recovery.
Event Promotion
Maximize attendance with multi-channel campaigns that create buzz and urgency around upcoming events.
Sponsorship Value
Demonstrate ROI to sponsors with detailed engagement analytics and audience insights.
Season Success
Build loyalty programs that keep fans engaged year-round, not just during the season.
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